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Rotech Healthcare Inc. Customer Service Driver Medical Equipment in Trinidad, Colorado

Customer Service Driver Medical EquipmentRequisition ID2020-9549CategoryTransportation and Material MovingLocationUS-CO-TRINIDADPosition TypeActive Full-TimeAddress401 E MAIN STCityTRINIDADPostal Code81082State/ProvinceCOTravel25%OVERVIEWJoin the Leader in the Home Healthcare IndustryRotech Healthcare Inc. is a national leader in providing Respiratory and SleepApnea treatment as well as home medical equipment. Each and every day,thousands of employees contribute to delivering outstanding customer serviceand patient care through hundreds of locations across 48 states. Additionalinformation can be found at ROTECH TO 51893 TO JOIN OUR TALENT NETWORKJOB INFORMATIONSummaryWe are seeking a dedicated Customer Service and Driver of Medical Equipment(Customer Service Technician) to join the Rotech team! In this positionyou will be responsible as needed for the delivery, set up and maintenanceof medical equipment, oxygen and supplies. As well as the instruction topatients and/or caregivers concerning proper use and maintenance ofequipment. Position is also responsible as needed for providing customerservice over the phone and in-person to patients and referral sources.Essential Duties and ResponsibilitiesAvailable for on-call assignments as neededAssemblies charts and processes paperwork, including preparation of filesfor the Billing Department and completes batch reports for UPS deliveriesAssists with updating respiratory gridBuilds relationships with locations, patients and referral sourcesClears previous day's route and checks all paperwork for accuracy andcompletenessCollects copays and deductible amountsCompletes all necessary delivery forms and paperwork including, but notlimited to invoices, work orders, manifests and logs, patient careinstructions, route sheets, etc.Complies with all applicable company policies and procedures to meet JCAHO andcompany standardsConducts insurance verification and eligibility for services/productsConducts patient satisfaction calls and acts as patient advocate to resolvequestions or concernsCoordinates, collects and inputs all patient information and new patientset-upsDelivers equipment and oxygen as required in accordance with industrystandards and applicable federal, state and local governmental regulationsDelivers, sets up and maintains equipment at the delivery address usingcompany... For full info follow application link.EmployerFemales,andIndividualswith DisabilitiesRotech Healthcare Inc.recruits, employs, trains, promotes, transfers,separates from employment andcompensates employees without regard tomembership in, associationwith, or perception of race,color, age, gender, genderidentity, religion, creed, national origin, ancestry,citizenship, marital status,