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KAR Auction Services - ADESA Quality Process Lead - R-234332 in Fountain, Colorado

Job Summary: Reporting to the Body Shop Manager or designated manager, theQuality Process Lead assures the quality of the detail process First TimeRight is applied by detailers. The QPL also creates individual assignments fordetailers, communicates production goals, and leads the designated lane.Is also the first point of contact per the designated lane.Responsibilities and Duties include but are not limited to the following:Provide excellent Leadership:Is responsible for a designated lane in the detail department.Identify the strengths of detailers to effectively create their assignmentswithin the detail process.Inspect the quality of work done by each detailer to meet the productiongoals.Maintain a professional appearance, orderly work environment and friendlydisposition by greeting others.Ensure proper techniques and procedures are being implemented by detailers.Maintain a clean and safe work environment. Report all incidents to managementimmediately.Perform detail services:Photograph and stage vehicles to ensure focused and clear pictures per detailstandards.Document the stock number, vin number, model, make, of each vehicle aswell as the customer. Then log information into the V-Trace program.Track the detailers in the assigned lane and document their start time and endtime, as well as lost time on each unit.Responsible for the photo booth and its components.Return customers vehicles in clean condition.Other:Properly complete all work documentation and entering it in computer program.Advise the designated Manager of all equipment breakdowns and requiredmaintenance immediately.Respond to and follow proper procedures on employee and customer accidents,injuries, and loss or damage to any property. Report all incidents to theManager.Practice and promote company Core Values.QPL Responsibilities and Skills:Clerical-Ability to use a computer and calculator. Timekeeping and documenting timesfor detailers. Inventory of the vehicles is logged on V-trace.Analytical-Ability to perform basic math.Fuel-Ensure vehicles have fuel, if needed then fuel vehicles.Photography-Ability to use a camera, and take pictures to company standards.Communication-Interpersonal skills to communicate with employees and members of management.Bilingual-preferred.Drive-Ensure employee are following company policy and procedures when movingvehicles.Mechanical-Ability to jump start vehicles that wont start. If they cant, then be readyto push the vehicles.Tools-Ability to use cleaning tools such as: vacuums, pressure washer,drill, and cleaning chemicals.QPL Qualifications:High School Diploma or GED preferred.1 to 2 years of auto detailing experience preferred.Must be qualified to operate a motor vehicle and possess a valid driverslicense.Effective employee relations, communication and interpersonal skills required.Ability to understand and adhere to Company policies in all areas.Computer skills.Physical Requirements and Working Conditions:The physical activity requirements of the position are from Medium to HeavyPhysical WorkConstant standing, walking, climbing, watching, touching andfingering, listeningFrequent talking, reaching, feeling, grasping, pushing, pulling,kneeling, stooping, crouching, liftingOccasional balancing, crawlingPotential running, jumping, yelling, or other rapid or forceful movementin emergency situationsThis position is subject to both inside and outside environmental workingconditions, including temperature changes, outside weather conditions,slightly elevated ambient noise levels, minor potential physical hazards,such as electrical current , moving mechanical parts, exposure to hotequipment and cleaning and pesticide chemicals; and minor atmosphericconditions affecting skin or respiratory systems, such as fumes, odors anddusts associated with internal and external service station/convenience foodand petroleum dispensing operations.#cbEqual OpportunityEmployer-minorities/females/veterans/individuals withdisabilities/sexual orientation/g

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