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Air Methods Manufacturing Quality Manager- Englewood, CO (United Rotorcraft) in Englewood, Colorado


Job Summary

Manage and coordinate all manufacturing quality assurance and quality control activities. Serve as the PMA Accountable Manager and primary representative of United Rotorcraft to the FAA-MIDO. Serve as ISO9001/AS9100 Management Representative.

Essential Functions and Responsibilities include the following:

  • Serve as the ISO9001/AS9100 Management Representative for the United Rotorcraft division

  • Develop and conduct quality systems training, such as ISO9001/AS9100 Awareness training, PMA compliance training, internal auditor training, etc. as required

  • Serves as the PMA Accountable Manager and is the primary contact with the FAA-MIDO office for all FAA-related communications pertaining to PMA manufacturing, including reporting of failures, malfunctions, and defects as required by 14 CFR Part 21 § 21.3

  • Ensures compliance with required quality systems requirements, including ISO9001/AS9100 standards and Title 14 of the Code of Federal Regulations as it relates to the Part 21-Parts Manufacturing Approval and the approved FAA Production Quality Manual

  • Ensures adequacy, compliance, and appropriate distribution of the FAA Production Quality Manual and applicable Quality Control Systems manuals and procedures

  • Ensures that all PMA approved parts meet type design and are manufactured in accordance with applicable engineering drawings and specifications; ensures all documentation of completed work orders and inspection documents complies with current record retention and retrieval requirements (e.g. 14 CFR and FAA Production Quality Manual)

  • Manages/facilitates all external quality audits, including AS9100, FAA-MIDO, DCMA, customer, etc.

  • Establishes and facilitates internal audits of manufacturing processes to ensure continued compliance to applicable regulatory and organizational requirements

  • Update and maintain existing quality system documentation to meet additional requirements; develop new process flows and documentation for new processes identified as needed

  • Act as resource as necessary on preparation and revision of procedures and work instructions

  • Manage the Continuous Improvement processes, including all CAPA projects, working with process owners as necessary to complete required root cause analysis activities and corrective action plans

  • Responsible to ensure that United Rotorcraft Supplier Quality Management processes and suppliers comply with all applicable regulations, standards, and customer requirements

  • Assist management with quality and performance data analysis, including the development of QCD metrics for manufacturing; works with QA team to monitor manufacturing supplier performance

  • Coordinate, plan, prepare, monitor, and forecast budget(s) for area(s) of responsibility

  • Define and develop department resource requirements, including staffing, software, computers, etc., requirements and communicate to Sr. Director of Safety & Quality

  • Assist leadership as needed with division communications, meetings, special assignments, and activities associated with Quality Systems

  • Work with customer quality representatives as needed to ensure United Rotorcraft meets customer quality requirements (e.g. Elite Supplier programs)

  • Other Duties as assigned.

Additional Job Requirements

  • Regular scheduled attendance

  • Indicate the percentage of time spent traveling - 5%

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.

Supervisory Responsibilities

Directly supervises employees in the manufacturing department. Carries out Supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions.


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

· Bachelor’s degree (BS/BA) in a management, technical or related field from a four-year college or university and 7+ years quality systems management related experience and/or training or equivalent combination of education and experience

· Demonstrated experience in Quality Systems, including, but not limited to, root cause analysis, corrective action planning, quality data collection & analysis, quality control, equipment calibration, supplier quality management, and other quality assurance processes and techniques

· Demonstrated experience in internal/external auditing and registration/certification management

· Experience as a FAA accountable manager, designee, and/or management representative for organizational quality strongly preferred

· Experience with ISO9100 or AS9100 strongly preferred


· Manages fluctuating priorities based on unforeseen process and resource challenges, defined projects, and leadership prerogative

· Excellent organizational skills, strong attention to detail, ability to prioritize and multi-task and meet deadlines

· Excellent communication and presentation skills, both written and verbal

· Strong technical writing skills, understanding of process flow development, conflict resolution skills, and understanding of industry quality standards

Computer Skills

· Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, Access, SharePoint and Outlook

Certificates, Licenses, Registrations

· ASQ-CQA and/or ASQ-CMQ/OE (or similar certification) preferred

· Six Sigma Quality Certification preferred


  • Hiring Salary Range: $89,000.00- $113,462.50

  • Bonus/Commission Eligible: Yes

  • Benefits: Air Methods provides a comprehensive benefits package. We believe our benefits should be as diverse as our teammates. We offer competitive medical, dental and vision coverage along with voluntary accident, hospitalization and critical illness coverage, short and long term disability, life and AD&D, time off programs, pretax and Roth 401(k) with a generous company match, tuition reimbursement, profession training and certifications, dependent care support, EAP and concierge services to name just some of what we have to offer.

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.”

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)