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Diebold Nixdorf Inc. Firstline Technician - 2wVwmEsrZ4OhsGZIWtOqnQ in Denver, Colorado

Job DescriptionExpect more. Connect more. Be more at Diebold Nixdorf. Our teams automate,digitize, and transform the way more than 75 million people around the globebank and shop in this hyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewarding role.Position OverviewAs an ATM Service Technician you would be expected to perform basicinstallation and minor repairs on all Diebold Nixdorf products and services.This includes scheduled cleanings and other basic maintenance on conventionalproducts such as locks, vaults, etc. as well as special project work, asneeded. This position may require the use of basic hand tools, limited partsand a general understanding of PC, PC peripherals and network connectivity.You are responsible for...Prioritizing and planning service callsContacting the customer with the estimated time of arrivalEscalating problems and reassigning calls when appropriateAccurately reporting service dataInteracting in a professional manner with customers to foster positiverelationshipsPerforming some minor maintenance on ATMs (e.g., replacing light bulbs,card reader belts, air filters, etc.)Performing basic installation functions (e.g., pulling cables, mountingdevices, installing Mas-Hamilton locks)Performing technical fixes such as clearing paper jams, card jams, billjams, etc.Following key/alarm/combination control processes in assigned area ofresponsibilitySupporting service technicians in performing preventative maintenanceinspections on conventional productsQualifications:High school diploma or GEDValid driver's licenseAbility to use basic hand tools and limited partsBasic understanding of PC, PC peripherals, and network connectivityDemonstrated ability to represent the company in a dependable and professionalmannerAbility to work independently with little supervisionAcceptance of exposure to the outside elementsShift adaptability, which could include nights and weekends, and goodcustomer relations skillsSense of urgency, organizational skills and work in team environmentPreferred Qualifications:Vocational/Technical Trade School preferredEqual OpportunityEmployer-minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity

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