Canon Medical Systems USA, Inc Customer Engineer III (Field Service) - Vascular/CT - Denver in Denver, Colorado
Customer Engineer III (Field Service) - Vascular/CT - Denver, CO - req527OVERVIEWCanon Medical Systems is currently seeking a Customer Engineer III toinstall, maintain, and service equipment within multiple product lines.Provide a high level of support for customers and field service operations byexhibiting a high degree of professionalism.RESPONSIBILITIESInstall medical imaging equipment effectively and efficiently.Perform PM inspections per equipment specifications and standards.Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.Maintain all assigned assets per company P.and.P.Improve personal productivity by enhancing product knowledge through formaland on the job training.Service and periodic maintenance of diagnostic imaging equipment on multipleproducts in one modality.Answer technical and applications questions.Capable of installing multiple products in one modality.Maintain excellent customer relations.Maintain accurate and complete documentation.Perform and document FDA and SPD testing on assigned products.Keep current with latest technical developments in multiple product lines.Support field service operations with technical knowledge on multiple productlines.Install and maintain equipment in multiple product lines.Demonstrate expertise in multiple products in 1 modality.Develop a higher level of troubleshooting and analytical skills.Personal contacts involve frequent contact with management presentinginformation or recommendations. Outside requests for non-routine informationrequiring tact/judgment are handled.Plans own workload.Occasionally supervised; activities are governed by general organizationalrules and procedures; much autonomy within established time frames.Work on diversified tasks that involve a range of complex but standardizedprocedures.Semi-routine duties may involve solving frequent problems within standards orprocedures.Position duties involve making frequent decisions and frequentrecommendations.Errors may result in considerable financial loss and/or embarrassment tothe company and may adversely affect some aspect of our business.Develop service-selling skills.#LI-CO1QUALIFICATIONSProven ability in developing and maintaining effective internal and externalworking relationships.2 Year / Associate's Degree - Degree in Electronics Technology orequivalent work experience in lieu of degree.3 years Field service and 2-3 years experience in advanced electronics.Similar Roles: Field Service, BMET, Biomedical Technician#LI-CO1About us!Canon Medical Systems USA, Inc., a world leader in diagnostic imaging,is in search of qualified candidates to fill our open positions. Canon MedicalSystems offers a competitive salary and benefits package, we support adiverse workplace and are an equal opportunity employer. We invite you tojoin and become part of our Canon family.All qualified applicants will receive consideration for employment withoutregard to race, sex, color,sexual orientation, gender identity, religion, national origin,protected veteran status, or on the basis of disability.