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Hyosung America ATM Technician (2130) in DENVER, Colorado

Hyosung America, IncJob Type: Full TimeLocation: DENVER, CO, US | Denver, CO, US | Denver, CO, US| Denver, CO, US | Denver, CO, US | Denver, CO, USOVERVIEWNautilus Hyosung America, Inc. (HYOSUNG) is a world leader in ATMself-service technologies. We have built a reputation for innovation bycontinually researching, developing and delivering quality ATM productsflexible products that adapt to our changing world and our customers' changingJOB SUMMARY:The Field Service Engineer will be responsible for responsible for the serviceand maintenance of Automated Teller Machines (ATMs) located in severalservice areas. The Field Service Engineer will provide on-site support forATMs including but not limited to repair, maintenance and replacementservices. When not traveling, it will be possible that the Field ServiceEngineer will participate in the training of other new NHA Field ServiceEngineers and assist with the staging and integration of ATMs.ESSENTIAL FUNCTIONS:* Installation, repair, software loading and maintenance of ATM's orother products in a defined geographically territory.* Train bank staff or vendors on required maintenance tasks of equipment.* Work with internal and external support departments required to providemaintenance support to the end user.* Maintain all Service Level Agreement as defined per customer contract.* Work on products and services of medium to high complexity.* Up to 30% travel for work to areas outside your home geography wheremanagement deems necessary, often at a short notice.* Perform preventive maintenance functions of an ATM including diagnostics,testing and cleaning.* Manage spare parts and follow all inventory processes.* Complete administrative reports within time line allotted.* Complete tasks as assigned by supervisor or applicable NHA staff members.* Flexible work schedule with on-call duty.* Work independently with minimal supervision.* As a representative of NHA, provide an extraordinary customer serviceexperience to our customers meeting their service obligation and demands.* Maintain company property in good working conditions.* Maintain a valid driver's license.* Responsible with company credit card usage and expense reporting.* Must follow all security procedures and policies.* Other duties as assignedEDUCATION AND EXPERIENCE:* An Associate's Degree in Electronics or equivalent experience is preferred.* Prior ATM experience is preferred, but not required, or 3-5 years ofexperience in field service.* Other areas of experience preferred are: electronics, electrical,mechanical, technical, gaming, hospital equipment, automotive, computer.* Have solid understanding of electronics and electro-mechanical equipmentoperation.* Ability to use analog and digital voltmeters.* Ability to use hand tools and carry heavy parts up to 80 lbs.* Ability to work extended hours, including beyond assigned shift with nonotice when required.* Ability to travel to other areas of the country (40% travel may be required)* Ability to work all shifts which may include weekend and holidays.* On-Call duty required for all FSE positions. Compensation is provided forOn-Call duty.We offer industry-leading benefits including:* Company vehicle, gas card, phone, laptop, tool bag and corporatecredit card provided* Two medical plans with employer funded HSA or HRA accounts to help coveryour co-pays and deductibles* Multiple Flexible Spending account options* Comprehensive Dental including child and adult Orthodontia* Free Basic Life and Accidental Death/Dismemberment Insurance* Free Long Term and Short Term Disability Insurance* A fee free 401(k) retirement program with no waiting period or novesting restrictions, company matches 50% up to 6% vested* Generous PTO and flexible holiday schedule 15 PTO days plus 5 Floatingholidays* And MUCH more!Nautilus Hyosung America, Inc. recognizes and values the diversity of itsemployees, customers and business partners.Equal Opportunity Employer Minorities/Females/Disabled/VeteranFiel

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