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Wagner Equipment Co. Field Service Journey Technician - FIELD01592 in Colorado Springs, Colorado

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico andfar west Texas, is seeking applications for a Field Service JourneyTechnician in Colorado Springs, CO.The Field Service Journey technician works with minimal direct supervision indiagnosing, troubleshooting and repairing heavy equipment at the customerssite in a manner that reflects the companys vision of working as OneProfessional Team.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilitiesto perform these essential functions.Maintains truck and crane inspection logs on a daily basisCompletes CAT service reports daily that are legible, have proper grammarand sentence structure, and appropriate SIMS codeTransmits photos, timecards, service reports, and other informationthrough e-mailMaintains good customer records on jobs that have been assignedMaintains credit card receipts for accounting purposesWorks with the Service Department, Product Support Representatives, andSales Department to meet all of the customers needsCommunicates with customers on the diagnosis and status of repairs, parts,and other concernsTeaches and coaches other technicians in the fieldPromotes Wagner Equipment Co. to customersAccurately troubleshoots and repairs CAT equipment the first timeReads, understands, and applies electrical and hydraulic schematics torepair workSafely rigs or hooks components for liftingRemoves, repairs, and installs major components in varying configurationsof equipmentMaintains tooling in good working order as per MSHA and OSHA regulationsMakes determinations in the field on warranty repair and guidelines,communicating decisions to customer and dispatcherMaintains service vehicle in safe and good repairOther duties as assigned by managerCompetencies:Data EntryTelephone SkillsSafety KnowledgeReading/Writing SkillsReasoning SkillsOrganizational SkillsCommunication SkillsMath SkillsProduct KnowledgeBasic Knowledge of Microsoft Word and OutlookIntermediate Knowledge of DBSIntermediate Knowledge of ET/SIS/SIS Web/STWAbility to work independently with little or no directionWell-rounded knowledge of CAT equipmentWork Environment:Noise: LoudIndoors and OutdoorsPhysical Demands:StandingWalkingTalkingSittingUse of HandsHearingAscending or descending ladders, stairs, etc.Heavy work that includes lifting and/or moving objects up to 100 pounds ormoreTravel Requirements:75%- 100%Required Education and Experience:High School Diploma or GEDRelevant CAT accredited courses5+ years experience servicing heavy equipment1-3 years administrative/clerical experience3-5 years customer service experience3-5 years sales experienceAdditional Eligibility Requirements:DOT Health CardClass D Drivers LicenseMSHA LicenseMust pass all required pre-employment screenings which may include but are notlimited to background checks, drug/alcohol testing, fit for dutytesting, and any other job-related tests/screeningsPay Rate:Starting at $28.82/hourEmployee Benefits: Wagner Equipment Co. provides the following benefits toall full-time employeesPaid Time Off (PTO) PlanCompany Paid HolidaysMedical, dental, and vision insuranceLife and ADandD Insurance401K Savings PlanTuition ReimbursementEmployee Assistance Program (EAP)Other Duties:Please note this job description is not designed to cover or contain acomprehensive listing of activities, duties or responsibilities that arerequired of the employee for this job. Duties, responsibilities andactivities may change at any time with or without notice.Requirements are representative of minimum levels of knowledge, skillsand/or abilities. To perform this job successfully, the employee mustpossess the abilities or aptitudes to perform each duty proficiently.Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.Equal OpportunityEmployer-minorities/females/veterans/individuals with