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Diebold Nixdorf Inc. Associate Firstline Technician - Yevb_KHYhhULbGpik_4c1g in Colorado Springs, Colorado

Job DescriptionExpect more. Connect more. Be more at Diebold Nixdorf. Our teams automate,digitize, and transform the way more than 75 million people around the globebank and shop in this hyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewarding role.Position OverviewAs an ATM Service Technician you would be expected to perform basicinstallation and minor repairs on all Diebold Nixdorf products and services.This includes scheduled cleanings and other basic maintenance on conventionalproducts such as locks, vaults, etc. as well as special project work, asneeded. This position may require the use of basic hand tools, limited partsand a general understanding of PC, PC peripherals and network connectivity.** Required shift for this role is four 10 hour shift days, followed bythree days off. You will also be required to work alternating holidays, andevery other weekend, plus on-call after your shift on your working days.**You are responsible forPrioritizing and planning service callsContacting the customer with the estimated time of arrivalEscalating problems and reassigning calls when appropriateAccurately reporting service dataInteracting in a professional manner with customers to foster positiverelationshipsPerforming some minor maintenance on ATMs (e.g., replacing light bulbs,card reader belts, air filters, etc.)Performing basic installation functions (e.g., pulling cables, mountingdevices, installing Mas-Hamilton locks)Performing technical fixes such as clearing paper jams, card jams, billjams, etcFollowing key/alarm/combination control processes in assigned area ofresponsibilitySupporting service technicians in performing preventative maintenanceinspections on conventional productsQualificationsHigh school degree/GED or equivalent related experience6 months - 2 years of technical service experienceValid driver's licenseComputer literateAbility to lift and move heavy loads, stand most of the day, climb, bendand stoop while working on equipmentAcceptance of exposure to the outside elementsShift adaptability, which would include an on call rotation for evenings andweekendsExceptional customer service skills are neededAbility to organize and inventory truck stock parts and toolsSense of urgency, organizational skills, professional presence and work inteam environmentAbility to pass MVR, background and drug testPreferred QualificationsVocation/Technical Trade School preferredWhy should you join Diebold Nixdorf?Brightest minds technology and innovation business transformation The peopleof Diebold Nixdorf are 23,000 teammates of diverse talents and expertise inmore than 130 countries, harnessing future technologies to deliverpersonalized, secure consumer experiences that connect people to commerce.Our culture is fueled by our values of collaboration, decisiveness,urgency, willingness to change, and accountability.Diebold Nixdorf is an equal opportunity employer and we value diversity at ourcompany. We do not discriminate on the basis of race, religion, color,national origin, gender, sexual orientation, age, marital status,veteran status, or disability status.** To all recruitment agencies: Diebold Nixdorf does not accept agencyresumes. Please do not forward resumes to our jobs alias, Diebold Nixdorfemployees or any other organization location. Diebold Nixdorf is notresponsible for any fees related to unsolicited resumes**#LI-azEqual OpportunityEmployer-minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity

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