Job Information
Vail Resorts Retail Service Technician - Epic Mountain Gear - Full & Part Time - Winter Seasonal in Breckenridge, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Job Summary:
Tune ShopTechnicians are responsible for maintaining outstanding customer service as per company standards, generating sales, and safeguarding company assets.
Responsibilities include (but are not limited to):
Acknowledge customers quickly and courteously
Determine customer equipment needs
Complete accurate work order paperwork and prioritize work orders in an expedient manner
Serve as a knowledgeable resource to customers
Demonstrate a professional standard of customer service
Remain current on industry products and trends, and demonstrate knowledge of products
Protect company assets through loss prevention techniques
Service and repair customer merchandise according to established guidelines
Adhere to safety procedures regarding use of tools and equipment
Aware of department related pricing including any and all promotions
Qualifications:
1 year service technician experience - required
Ski and/or snowboard tuning experience – preferred
Comfortable with use of power tools and machines – preferred
Able to problem solve
Comfortable in high intensity, time sensitive multi-tasked oriented environment - required
Maintain a working knowledge of products and trends within the ski and snowboard industry
Previous retail and customer service experience - preferred
Strong customer service skills
Strong understanding on ski and snowboard industry
Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
Commitment to exceptional customer service
Basic computer skills - required
Ability to work a flexible schedule; including nights, holidays and weekends – required
The budgeted range starts at 12.32. Actual pay will be adjusted based on experience.
The perks and benefits include
Free ski passes for employees
401(k) retirement plan
Accrued Sick Time
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food (including $5 meals), gear, and mountain shuttles
Discounted bike haul & golf
Excellent training & professional development
Seasonal Full Time roles are eligible for the above, plus…
Critical Illness and Accident plans
Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
Free ski passes for dependents
If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 278672
