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TDS Telecommunications Corporation Broadband Technician III in Berthoud, Colorado

Broadband Technician IIIOverviewThe Broadband Technician III position performs extremely complexinstallations, disconnects and service changes for residential and businesscustomers, including FTTH (Fiber to the Home) and support PON/Metro E.These services include, but are not limited to, video service, HSDServices, and home/business phone service. This role performs advancedtroubleshooting from the tap to the customer's electronic devices (TV,DVD, Modem etc.). This position will be responsible for installing,splicing, repairing and maintaining aerial, buried, and/or undergroundfiber optic and copper cable. This position will be knowledgeable of commonlyused concepts, practices, and procedures within the field oftelecommunicationsResponsibilitiesPerform complex installation of all necessary cable wiring (interior andexterior) and hardware from the tap to the customer's equipment forreception of cable and other company services that are offered for single,multi-family, and/or commercial dwellings. This may include subject matterexpertise related to the RF distribution of signals. All aspects of thenetwork from the optical node to the distribution tap may be included assubject matter criteria. This may include system architecture - designprinciples and HFC architecture; distribution components - actives,passives and coaxial cable; signal types - analog, modulation schemes,frequency spectrum and impairments; maintenance and troubleshooting -sweeping, FCC rules, retum path, test equipment, status monitoring andtroublesPerform connects (new connects and reconnects), disconnects (requestedand non-pays), upgrades, downgrades, and relocates; installadditional outlets, fiber connections, hardline cutovers, and install orremove equipment (i.e. converters).Perform all work as necessary to conform to quality control guidelines(includes compliance with requirements outlined in applicable regulationssuch as: OSHA, FCC NEC and NESC).Test equipment to identify and repair signal strength issues and ensureoptimum reception. Use Locators, TDR's, FDR's and read system maps required.Monitor and record system, drop, and in-house leakage; properly recordall required information on work orders, surveys, referrals, etc.Promote cable, internet, and other company services; educate customer onproper use of the service, including how to add additional services,channel lineups, proper equipment usage, and other services that areavailable.QualificationsRequired Qualifications3+ years' cable installation and repair or professionally relatedexperience -OR- current military service, or prior military service withhonorable discharge.Must follow the TDS attendance guidelines in order to meet TDS's businessneeds including but not limited to our obligations to our customers and to ourcustomers' needs.Must have and maintain a valid driver's license.Other QualificationsUpon hire, must successfully complete customer-specific requirements,which may include a background check administered by the customer.Requires being available for on-call/standby responsibilities and mayrequire occasional travel.Certifies proficiency in the subject matter expertise related to the RFdistribution of signals. All aspects of the network from the optical node tothe distribution tap are included in this certification curriculum.Must be reliable and responsible, with a strong work ethic dedicated to ateam.Practical knowledge/experience with computer applications.Familiarity with company products and services.Proven organizational skills and ability to multi-task.Demonstrated customer service and sales skills, as well as effectivecommunications skills (verbal and written) for interactionAbility to work in a fast-paced, dynamic work environment.Physical requirements may vary based on company needs: Ability to dig,lift and climb.Successful completion of the SCTE Broadband Premise Expert courseAbility to pass Department of Transportation physical and driver testing.Physical Demands and Work Env

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