Vail Resorts Assistant Manager: Beaver Creek Fleet Operations in Beaver Creek, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Forming an integral part of the Transportation Team at Beaver Creek you’ll be working directly with the Operations Management Team to oversee the 24/7 Shuttle Operations that we provide to our guests across Beaver Creek, Arrowhead and Bachelor Gulch. With a team of approximately 50 Drivers and a fleet of 70+ vehicles you’ll be responsible for the day-to-day operations of the department including the management and training of Dispatchers and Drivers.
Work with the Village Transportation Leadership team in creating and leading the achievement of the operational goals for the department.
Help in generating excitement among the Operations team and Driver group by supporting resort initiatives and programs.
Be an advocate and support the goals of the Beaver Creek guest experience.
Act as manager on duty when assigned.
Maintain a high level of appreciation for guest satisfaction.
Lead the team in day-to-day management of service recovery processes.
Assist in the recruiting and training of all Village Transportation programs and processes as they relate to operations for all Guest Service Drivers, Call Takers, Wash Crew and Dispatchers.
Create and maintain daily schedules using the Transportation Management Systems.
Facilitate the employee coaching/progressive discipline process as directed.
Responsible for department payroll review and exception management as required.
Responsible for first-contact response initiatives for vehicle incidents/accidents, and employee injuries (work comp), including possible implementation of the Crisis Management Plan. Assist Health and Safety in any proceeding follow up required.
Be knowledgeable of, and participate in the implementation of the Village Transportation Motor Vehicle Safety programs.
Work with Beaver Creek Fleet department to ensure the proper allocation and maintenance of Village Transportation vehicle resources.
Observe and adhere to all USDOT/FMCSA regulations as they pertain to the operation of Commercial Motor Vehicles.
Support and facilitate the creation and maintenance of Driver Qualification files to be compliant with USDOT/FMCSA regulations.
Other duties as assigned.
High School Diploma or equivalent.
Bachelor’s degree from an accredited college or university preferred.
One year experience overseeing operations at a supervisory level.
Must have a strong background in Leadership; maintaining operational performance while leading staff effectively.
Licenses/Accreditations: Commercial Drivers License preferred
Competent in Microsoft Office Products; Excel, Word and Outlook
Must be fluent in English
Vail Resorts Leadership training preferred
We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you . www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 244709