CACI International Real-Time Operations Controller (Up To 25% Profit Sharing Benefit!) in Aurora, Colorado
What You’ll Get to Do:
This position is part of a 24X7X365 crew who monitors ground equipment and services scheduled by users within an automated planning and scheduling system (shift schedule 5am-5pm, 5pm-5am) Tasks include monitoring status of initiated services, rescheduling as necessary for interrupted services, and assisting with service setup and execution.
More About this Role:
Work with other crew members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for troubleshooting
Lead daily turnover, updates operations log on daily activity progress, and reviews all operator log entries for accuracy.
Support system testing after upgrades and during maintenance activities
Monitor system performance to be able to respond to event notifications and determine courses of action
Coordinating with other crew members to maintain system state of health
Report discrepancies concisely as they occur
Investigate and rectify procedural discrepancies
Identify areas of process improvement
Coordinate with subsystem engineering subject matter experts to implement configuration changes and other maintenance activities on the network in accordance with operational procedures
Certify in multiple operator positions; knowledge based and on the-job training provided prior to certification testing.
Perform remote diagnostic monitoring of systems
Monitor and perform actions related to mission processing
Support requests for re-processing and/or playback, requests for lab analysis, and feedback to customers on results of each lab analysis and playback
Support payload operations in coordination with others team members
Supporting and engaging in programs, projects and practices behind the CACI culture and strategy, and comply with all policies and procedures
Following industry and department policies and regulations to ensure CACI services are consistent with, and/or superior to, industry best practices
You’ll Bring These Qualifications:
Typically requires a Bachelor’s degree and at least 3 years of directly related experience, or equivalent combination of education and experience.
Active TS/SCI with a Polygraph.
Must be able/willing to work 12hour shifts (5am to 5pm, or 5pm to 5am).
Understanding on Radio Frequency spectrums and how they can be utilized, acquired, and corrected
Analyzes, administers, and maintains telecommunications systems
Understanding on operating complex satellite infrastructure and satellite communication systems
Self-motivated with the ability and desire to learn complex systems with little direction
Serve as a mentor to peers
Routine interaction with multiple customers.
Solid written and verbal communications skills
Ability to multi-task
Strong analytical and troubleshooting skills
These Qualifications Would be Nice to Have: Experience in a real time operations environment, SIGINT signals analyst, SIGINT collection, real time watch operations support, Knowledge of both theoretical and practical aspects of satellite communications
What We can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.- We offer competitive benefits and learning and development opportunities.- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.