TDS Telecommunications Corporation System Technician I in Arvada, Colorado

System Technician I Job LocationsUS-CO-ArvadaID 2019-13620 Company TDS CableOperations OverviewThe System Technician I is an entry level maintenance position responsible forpreventative maintenance, troubleshooting and repair of the HFC plantincluding Fiber Optic, express and distribution network cables. Thisposition performs routine maintenance, repairs on all types of networkcabling (including, but not limited to, CATV trunk and distributionsystems) as well as activation and proofing new line extensions, whileproviding technical support and mentoring Technicians regardingservice-related issues. Additionally performs various Field Technician workassignments, which may include system troubleshooting.Benefits:As a part of your total compensation, #TDS provides a comprehensive,competitive benefit package. The benefit plans address both the immediate andlong term needs that you and your family may have. For an overview of what wehave to offer for full-time employees including vacation, health benefitsand retirement options please click .ResponsibilitiesAssumes full responsibility for troubleshooting and maintenance of the entireHFC network, including Fiber Optic Cable, Fiber Nodes, forward andreturn amplifiers, coax cable, couplers, splitters, and taps. Alsoassisting in trouble shooting Escalated Customer premise issues up to thehousePerforms system sweep of forward and return path ensuring optimized RFlevels, troubleshoots, sets-up and changes out trunk amplifiers,calculates signal level losses in cable and equipment for trunk anddistribution lines.Maintains Plant condition in relation to repairing broken lashing wire,damaged pedestals, tree trimming helping to ensure optimal networkperformance with helping to maintain NESC compliance and public safetyKeeps records and renders reports relative to system operations as required.Uses OTDR, TDR, Spectrum Analyzer, SLM, Digital Test Equipment,Stealth Sweep Receiver and Cable Fault Locator throughout the scope of duties.Occasionally uses waveform monitor and frequency counter when testing /proofing Headend performance.Participates in emergency fiber restorations, including fiber preparation,fusion splicing and planning permanent repairs.Conducts system tests such as: carrier/noise, hum modulation, 24 hourtests, forward and return sweep, ingress mitigation, and basic knowledgeof fiber transmitter and receiver operation in relation to Digital QAMsignals. Performs all FCC mandated Proof of Performance tests.Reads and understands system design maps. Completes basic system designs andcommunicates changes required to system maps to ensure accuracy of data.Additionally responsible for monitoring and repairing CLI leaks withinassigned maintenance area/entire plant to reduce customer impactingingress/egress and maintain greater than 98% on annual CLI flyover.May be required to participate in early morning hour cutover projects tolessen the customer impacting service interruptions during peak hours.Collaborate and communicate with other departments working in the troubleticketing system and managing escalation tickets within specified SLA toensure customer satisfaction. Works closely with various technical, sales,and engineering teams. Guide and mentor teammates in Business Services andcross departmentally.Keep accurate records and renders reports relative to system operations on orbefore deadlines.Performs routine maintenance on power supplies: including testing,changing out batteries when needed and bi-annual physical inspection andcleaning of the cabinet and power supply modules.Performs customary CATV aerial and underground construction, includinginstallation of U.G. cable, vaults, pedestals or equipment used to houseCATV equipment. Locates existing U.G. cable, identifies bad cable with useof a TDR or fault locator. Performs aerial construction includingmake-ready, pulling and lashing cables, placing all passive and activedevices found in trunk and distribution. Sets up GNA and Line Exten